CWSP Operations Manager; or Coordinator​/Specialist

CWSP Operations Manager (or Coordinator/Specialist) Christ The King Corporate Work Study Overview

Christ the King Jesuit College Prep, through the Cristo Rey Network model, provides a college preparatory education to high school students from under resourced communities on Chicago’s West Side. At CTK, we prepare students to achieve their fullest potential through the integration of academics, work experience, extracurricular activities, and service. We are proud that, the 15 years CTK has been open, 100% of CTK graduates have been accepted to college.

Reporting to the CWSP Director of Student & Partner Success, the CWSP Operations Manager is primarily responsible for transportation, systems administration, partner billing, and student break work. The Manager coordinates the logistics of transporting approximately 350-400 high school students to and from their corporate internships. The Manager drives transportation routes as needed in a backup capacity. Further, the Manager supports the Director in the administration of CWSP’s operational systems (e.g., Salesforce), processes and tracks invoices and payments, and coordinates student work during school breaks.

As assigned, the Manager may serve as the Success Coordinator for a limited portfolio of corporate partners and their associated students.

Level/Title – As written, this is a Manager level role. Depending on the qualifications, experience, and education of the successful candidate, this position could alternately have the level and title of Coordinator or Specialist and the Job Description will be adjusted accordingly.

Schedule – As written, this is a year‑round position. However, depending on the preferences of the successful candidate, this position could work 11 months each year and have a month off each summer or work a reduced schedule each summer.

Salary – The salary for this role will be determined by the level/title, schedule, qualifications, experience, and education of the successful candidate. As such, the salary range for the role is broad – $40,000-$65,000.

• Manage all aspects of CWSP’s transportation operation which safely transports students from school to work each morning and from work to school each evening.
• Develop and manage transportation routes that minimize student time on transportation and maximize student time ate and maintain route sheets for drivers that provide accurate routes and stop times each day.
• Manage CWSP’s Pace Not‑For‑Profit Shuttle Program and all aspects of the Pace van fleet.
• Manage CWSP’s partnership with a third‑party bus transportation company.
• Ensure operational protocol and procedures are in place and are followed to ensure every student arrives at work safely and on‑time each morning and every student is picked up and returned to school safely and on‑time each evening.
• Coordinate CWSP mid‑day student pick‑ups as needed.

• Serve as the direct supervisor for CWSP’s van drivers and bus chaperones.
• Recruit, select, orient, train, and develop staff.
• Monitor performance, coach, hold accountable, and appraise staff performance.
• Schedule drivers for all CWSP routes, schedule substitute drivers as needed.
• Serve as the primary back‑up driver/chaperone when driver/chaperone is not available.
• Manage driver time to most effectively utilize CWSP budget resources.
• Monitor staff hours, collect timecards, and submit payroll on time each pay period.

• Support the Director as the system administrator for the school’s instance of Salesforce, which is used to track corporate partners, job placement, and student performance, as well as supplemental systems which are used to…