IMO Tech Digital Operating Model Adoption & Enablement Lead
Listed on 2026-09-14
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Business
Change Management, AI Business & Operations -
IT/Tech
Change Management, AI Business & Operations
Job Description:
Digital Operating Model Adoption & Enablement Lead Role Purpose
As Mars continues to integrate Kellanova and build a more connected enterprise, the Digital Operating Model Adoption & Enablement Lead will ensure leaders and teams understand how the new Product & Platform Operating Model supports large-scale integration, accelerates value realisation and enables the organisation to prioritise, build, scale and reuse digital capabilities more effectively across global functions
The role is accountable for translating the Digital Delivery Operating Model into a clear, practical and adoptable way of working across Global DT, Regional DT, Markets, product/platform teams and integration teams. You will own the human adoption of the Digital Delivery Operating Model.
The role will convert the operating model blueprint into a simple and compelling adoption narrative, leader briefing materials, FAQs, training content, playbooks, team guidance and “what changes / what does not change” messaging. It will ensure the organisation is equipped to work in the new model, with clarity on decision‑making, accountabilities, funding, prioritisation, delivery flow and how Global DT, Regional DT and Markets interact.
A key focus will be enabling adoption through a MVP‑first transformation approach, helping teams understand how to focus investment and energy on the highest‑value domains — including Global Supply Chain, Demand & Planning and Revenue Growth ecosystems — while building the foundations for an integrated enterprise product ecosystem globally in alignment with cross segment and DT reinvention.
The role will also manage Senior stakeholder readiness, behaviour change and feedback loops after launch, ensuring adoption is sustained beyond initial communication and embedded into the day‑to‑day ways of working that drive faster innovation, platform reuse and measurable business value.
Key Accountabilities 1. Own the Adoption and Enablement StrategyDefine and lead the adoption approach for the Digital Delivery Operating Model, ensuring the organisation has a clear path from awareness to understanding, readiness, launch and sustained adoption.
This includes shaping the adoption roadmap, readiness plan, stakeholder engagement approach, launch enablement and post‑launch reinforcement.
2. Translate the Blueprint into a Simple NarrativeConvert complex operating model design into a clear, compelling and accessible story for different audiences.
This includes creating the core narrative for leaders and teams, explaining why the model is changing, what it enables, how it improves delivery, and what it means in practical terms for Global DT, Regional DT, Markets and integration teams.
3. Develop Leader Briefing and Communication MaterialsCreate leader briefing packs, talking points, FAQs, cascade materials and “what changes / what does not change” messaging to support consistent leadership communication.
Ensure leaders are equipped to explain the model confidently, address concerns, and reinforce the behavioural shifts required for successful adoption.
4. Own Training and Learning ContentDesign and manage the training and learning content required to support the new model.
This includes learning pathways, onboarding materials, role‑based training, product/platform ways of working content, decision rights guidance, value stream education, playbooks, toolkits and practical team enablement materials.
5. Drive Stakeholder ReadinessDefine and track stakeholder readiness across key audiences, including Global DT leaders, Regional DT leaders, market teams, product/platform teams, functional teams and integration teams.
Identify where additional support, clarification or intervention is required before launch and…
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