Pre-Sales Support Analyst

• Assist in preparing and completing RFPs, RFIs, questionnaires, and other sales support materials
• Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents
• Coordinate with subject matter experts to gather information for proposal responses and sales materials
• Maintain and update the proposal content library and knowledge management systems
• Ensure proposal submissions are accurate, well-formatted, and completed within established deadlines
• Support sales teams in developing customized responses and presentations for prospective clients
• Track proposal deadlines, requirements, and deliverables using project management tools and processes
• Identify opportunities to improve proposal processes, templates, and content accuracy
• Assist with special projects and administrative activities related to the sales cycle and business development efforts
• Perform other duties as assigned

• 0 to 2 years of professional experience in sales support, business operations, marketing, communications, administration, customer service, or a related field
• Internship, co-op, or project experience involving business writing, research, or document management is preferred
• Experience supporting RFPs, proposals, bids, or client-facing business communications is preferred
• Exposure to healthcare, insurance, employee benefits, wellness, or technology industries is preferred
• Bachelor’s degree in business administration, marketing, communications, English, health administration, or a related field
• Strong written and verbal communication skills
• Excellent proofreading and attention to detail
• Strong organizational and time management abilities
• Basic project coordination skills
• Critical thinking and problem-solving capabilities
• Ability to manage multiple priorities and deadlines
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams
• Ability to work collaboratively across functions and build positive working relationships
• Commitment to producing high-quality, accurate work
• Knowledge of Salesforce, Responsive, SharePoint, or similar content management systems is preferred
• Experience working with proposal automation tools is preferred
• Familiarity with employee benefits, wellness, or healthcare terminology is preferred
• Strong attention to detail, curiosity and willingness to learn, initiative and accountability, adaptability, professionalism and integrity, and a customer-focused mindset

Demonstrates strong written and verbal communication skills, with a focus on drafting and proofreading proposals and client-facing documents. Proficient in project coordination and managing multiple priorities while ensuring high-quality, accurate submissions within deadlines.

• Proposal Development
• RFP Support
• Microsoft Office Suite Proficiency
• Attention to Detail
• Project Coordination

• Business Writing
• Document Management
• Proposal Automation Tools
• Research
• Sales Support

• Organizational Skills
• Critical Thinking
• Problem-Solving
• Collaboration
• Customer-Focused Mindset

• Healthcare
• Insurance
• Employee Benefits
• Wellness
• Business Administration

• Salesforce
• Responsive
• Share Point
• Microsoft Teams