Strategy & Operations Associate

ABOUT US

Hirex Hire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client’s everyday operations to understand their people's goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

Location:

Chicago, IL HQ

Industry: Healthcare Technology (SaaS)

Company Size: 50+

What They Do:
Our client is a cloud-based software platform and patient engagement technology that automates the collection of patient reported outcomes. It also offers procedure-specific education modules to help prepare patients for treatments and proactively monitors their recovery.

Contact Hirex Hire for more client information

Our client is seeking a Strategy & Operations Associate to help drive the company's highest-priority strategic initiatives and strengthen the operational systems that support long-term growth. Working closely with the Chief of Staff and executive leadership team, this individual will help build and scale a newly established Strategic Program Office (SPO), leading cross-functional initiatives, improving execution across the organization, and ensuring the company's most important priorities are delivered efficiently.

This role is ideal for a highly analytical operator who enjoys solving complex problems, bringing structure to ambiguity, and turning strategy into measurable results.

• Lead cross-functional strategic initiatives from planning through execution, partnering with leaders across Product, Engineering, Commercial, Finance, Customer Success, and Operations.
• Manage the company's portfolio of strategic initiatives, ensuring projects have clear ownership, measurable goals, defined timelines, and executive visibility.
• Help build and mature the Strategic Program Office by establishing governance, operating rhythms, portfolio management processes, and accountability frameworks.
• Partner with executive leadership on strategic planning, organizational priorities, executive communications, board materials, and other high-impact business initiatives.
• Develop executive-ready analyses, presentations, and recommendations that simplify complex information and support informed decision making.
• Define success metrics for strategic initiatives, monitor key performance indicators, identify execution risks, and recommend corrective actions when needed.
• Identify opportunities to improve operational efficiency by leveraging AI tools, automation, and standardized workflows across the business.
• Facilitate cross-functional alignment by driving accountability, removing execution roadblocks, and maintaining momentum on critical company priorities.

• 2 - 4 years of experience in management consulting, investment banking, private equity, corporate strategy, business operations, or a similar strategic role within a high-growth SaaS or technology company.
• Proven ability to lead complex cross-functional initiatives and influence stakeholders without direct authority.
• Exceptional analytical, critical thinking, and problem-solving skills with the ability to navigate ambiguity and develop actionable recommendations.
• Strong written and verbal communication skills with experience creating executive-level presentations, analyses, and business communications.
• Highly organized with the ability to manage multiple priorities while maintaining attention to detail in a fast-paced environment.
• Demonstrated ownership mindset with the ability to build structure, improve processes, and drive initiatives to completion with minimal oversight.
• Experience using AI tools and modern productivity technologies to improve workflows, communication, or operational efficiency.
• Bachelor's degree required. Experience with in healthcare technology, B2B SaaS, go-to-market strategy, product strategy, or revenue operations is highly preferred.

Our client was selected as one of the top 50 "Best Small Companies to Work For in Chicago" and they pride themselves on their team culture and shared passion for working together to solve meaningful problems in health care to improve…