Account Manager, Client Strategy & Integrated Marketing

• Account Manager, Client Strategy & Integrated Marketing

The Account Manager is responsible for the day-to-day organization and coordination of assigned Team 201 client accounts. This person helps create the structure that keeps work moving - ensuring priorities are clear, timelines are managed, project information is current, and internal teams know what needs to happen and when.

This is a highly organized, execution-oriented role that combines account management with strong project management skills. You will work closely with senior account leadership and Team 201’s functional experts to translate client and strategic priorities into well-managed workflows.

You don’t need to be a marketing strategist or the deepest subject matter expert in any particular marketing discipline. You do need enough marketing knowledge to understand the work being delivered, ask good questions, identify missing information, and understand how individual projects connect to the client’s broader business objectives.

While there will be opportunities to interact directly with clients - including leading recurring status meetings - the primary focus of this role is operational excellence and internal coordination.

Team 201 is an AI-forward agency. You will be expected to actively use AI to improve how you work, increase efficiency, strengthen processes, and help us continually improve how we manage and deliver client work.

• Develop a strong working understanding of assigned client accounts, including their businesses, stakeholders, active work streams, priorities, and the work Team 201 is delivering.
• Own and maintain client status documentation, ensuring deliverables, owners, decisions, risks, dependencies, and next steps are clearly documented and current.
• Maintain account bandwidth and resource trackers, helping account leadership understand team capacity, upcoming needs, and potential conflicts.
• Own day-to-day project timelines and track milestones, dependencies, approvals, and handoffs to keep work moving on schedule.
• Create, manage, and maintain project tickets in tools such as Jira and Asana, ensuring tasks have clear requirements, owners, timing, and status.
• Maintain organized account documentation and file structures so briefs, plans, creative, reporting, meeting notes, decisions, and other key materials are easy to find and use.
• Coordinate internal teams across creative, content, paid media, marketing operations, and other disciplines to ensure everyone understands priorities, responsibilities, timing, and dependencies.
• Prepare agendas and materials for recurring client status meetings and document clear decisions, follow-ups, and action items.
• Lead recurring client status meetings as appropriate, with support from senior account leadership when needed.
• Translate direction from account leadership and subject matter experts into clear briefs, tickets, timelines, and next steps for internal teams.
• Track client feedback and approvals and ensure they are reflected accurately in project documentation and internal workflows.
• Proactively identify missing information, approaching deadlines, resource constraints, dependencies, and other potential roadblocks and drive them toward resolution.
• Understand project scope and flag potential scope, timing, or resourcing concerns to account leadership early.
• Ensure deliverables move through the appropriate internal review and quality-control processes before reaching clients.
• Follow up with internal owners to ensure commitments are completed and projects continue moving forward.
• Identify opportunities to improve account-management systems, templates, documentation, and workflows.
• Use AI to streamline…