Revenue Operations Analyst

Company Description

The Revenue Operations Analyst will join Epsilon’s Revenue Operations team in a foundational support role designed to strengthen day‑to‑day operational support for sales leaders and business partners. This role will help own operational and execution‑oriented responsibilities related to revenue operations, creating clearer focus across the team and enabling business unit partners and functional Rev Ops leads to stay aligned to their core areas of ownership across business partnership, process design, governance, analytics, and systems implementation.

This is a strong opportunity for someone who is detail‑oriented, organized, comfortable working with data, and interested in building depth in how revenue operations supports sales execution across a complex business. The role will provide hands‑on exposure to CRM data quality, sales process and systems administration, reporting support, intake tracking, documentation, and cross‑functional coordination.

• Provide operational and coordination support to sales leaders and Rev Ops business unit partners across recurring sales operations activities.
• Help track, organize, and follow up on sales support requests, intake items, and open operational tasks.
• Prepare and maintain recurring materials, trackers, summaries, and status updates used by sales leadership and Rev Ops stakeholders.

• Assist with CRM data hygiene activities, including identifying missing, outdated, inconsistent, or duplicate information.
• Support maintenance of account, opportunity, pipeline, forecast, and sales activity data according to established Rev Ops standards.
• Help ensure sales teams are following defined processes, required fields, naming conventions, and data entry expectations.

• Support recurring sales and pipeline reporting by gathering inputs, validating data, refreshing standard reports, and preparing summaries for review.
• Assist with basic analysis of sales operations data, including pipeline movement, activity tracking, data completeness, and process adherence.
• Partner with Revenue Intelligence and business partners to clarify reporting requests and ensure needed inputs are captured accurately.
• Help document reporting definitions, field usage, and business rules to support consistency across revenue reporting.

• Create and maintain documentation for repeatable sales operations processes, support workflows, and Rev Ops operating procedures.
• Support training and enablement efforts by helping prepare job aids, process guides, checklists, and simple how‑to materials.

• Sales leaders and business partners receive timely, accurate support on recurring operational needs.
• Operational work is organized, tracked, and completed consistently.
• CRM and sales operations data is complete, accurate, and aligned to established standards.
• Recurring reports, trackers, and process documentation are maintained with strong attention to detail.

• Bachelor’s degree or equivalent experience in revenue operations, sales operations, analytics, marketing, or a related field.
• Strong attention to detail and ability to manage recurring tasks accurately and consistently.
• Comfort working with data, spreadsheets, trackers, and structured processes.
• Proficiency with Microsoft Excel and PowerPoint; ability to learn CRM and reporting tools quickly.
• Strong written and verbal communication skills, with the ability to summarize information clearly.
• Highly organized, proactive, and able to manage multiple requests in a fast‑paced environment.
• Interest in revenue operations, sales operations,…