Process Engineering Consultant

Process Engineering Consultant – Tata Consultancy Services

Tata Consultancy Services is seeking a Process Engineering Consultant to drive continuous improvement initiatives for banking operations.

• Base pay: $80,000 – $87,000 per year
• Direct message the job poster from Tata Consultancy Services

• Conduct process assessments to identify inefficiencies, costs, and cycle time reductions.
• Develop and implement process improvement strategies using Lean, Six Sigma, and BPM methodologies.
• Analyze data and process activities using Power BI, Power Query, and VBA to support business optimization.
• Collaborate with technical teams (Mainframe, .NET, backend) to understand systems, identify process gaps, and design improvement solutions.
• Lead projects, manage project life cycles, and guide teams through Lean and Six Sigma initiatives.
• Work with business and technology partners to gather feedback, define requirements, and implement improvements.
• Transform client journeys (e.g., complaint handling) through human‑centered design principles.
• Create detailed process maps, validate solution designs, and test results with business partners.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Communicate effectively, understand and discuss development requirements, and resolve operational or process problems.

• Green, Yellow, or Black Six Sigma Certification (must demonstrate implemented process).
• Experience with approach, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems.
• Excellent verbal and written communication skills.

• Discretionary Annual Incentive
• Comprehensive Medical Coverage (Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans)
• Family Support (Maternal & Parental Leaves)
• Insurance Options (Auto & Home Insurance, Identity Theft Protection)
• Professional Growth (Commuter Benefits & Certification & Training Reimbursement)
• Time Off (Vacation, Time Off, Sick Leave & Holidays)
• 401(k) plan, Performance Bonus, College Fund, Student Loan Refinancing

• Seniority Level: Mid‑Senior Level
• Employment Type:
  
  Full‑time
• Job Function:
  Information Technology

Interested candidates please send your updated resume to .

Chicago, IL – Eligibility to work in Chicago, IL.