Commercial Services Officer
Listed on 2026-09-25
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Business
Business Administration, Business Analyst, Financial Analyst, Office Administrator/ Coordinator
Software Guidance & Assistance, Inc., (SGA), is searching for a Commercial Services Officer for a contract assignment with one of our premier Mining clients in Chicago, IL
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Our Commercial Services team will streamline and guide how we invest in and harness technology for Commercial. This team will modernize and digitize our manual processes, addressing pain points and focusing on initiatives to improve customer experiences. We see Commercial Services as the engine room with their focus on post deal tasks such as invoicing, trade finance, 3P Marketing purchases, metal accounting, shipping and laytime.
Commercial Services is a unique opportunity to bring digital closer to the business, to create more synergies between teams and bring together business improvements to achieve business excellence.
The objective of the role is to be a key team member within the CS team and take ownership of contract and sales order, invoicing, trade finance and logistics for Non-Bulk Atlantic businesses.
Responsibilities:- Perform day to day Commercial Services operations such as contract and sales order entry, shipments, invoicing, 3 party marketing purchases for resale, metal reconciliation.
- Participate in initiatives that can bring additional value or improved experiences to our internal/external stakeholders
- Apply standard documentation process and performance clauses (SLA's) to ensure customer and contract obligations are fulfilled
- Manage month end reporting activities
- Bachelor's degree in Business or other related field, or equivalent work experience
- Knowledge of SAP
- Knowledge of Microsoft office suite
- Ability to work in a multi-product environment and standardize processes
- Accounting/Finance and metal accounting reconciliation
- Adaptability to change and evolving deadlines
- Trading skills
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do.
Be yourself, love what you do and find your passion ase find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities.
Please visit our company EEO page to request an accommodation or assistance regarding our policy.
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