Commercialization Manager

Purchase, New York;
Chicago, Illinois;
Plano, Texas

Commercial

471407

No

The Commercialization Manager is responsible for translating commercialization knowledge, portfolio learning, Growth Navigator principles, market insights, and emerging AI opportunities into business requirements that support the continued evolution of my Innovation and the broader Portfolio and Project Management (PPM) ecosystem.

Reporting to the Commercialization Director, this role partners closely with Commercialization teams, the my Innovation product team, reporting and analytics resources, IT, and external partners to strengthen portfolio learning, improve decision‑making, and ensure future capabilities align with business needs. The role serves as a key bridge between commercialization processes, technology solutions, product development, AI‑enabled capabilities, and portfolio performance, helping drive continuous improvement across innovation and commercialization activities.

The role also acts as Commercialization's business lead for emerging digital and AI‑enabled capabilities, ensuring new solutions are grounded in relevant business use cases, validated through testing and user feedback, and fit for purpose before deployment.

• Act as a subject matter expert for commercialization processes, Growth Navigator methodologies, portfolio learning, and post-launch performance evaluation.
• Define business requirements, frameworks, and learning mechanisms that improve commercialization effectiveness and support portfolio decision‑making.
• Identify opportunities to connect forecast assumptions, launch execution, and in‑market performance outcomes.
• Support the evolution of post‑launch review processes by incorporating internal and external performance signals and market intelligence.
• Establish approaches that enable portfolio‑level learning and continuous improvement across innovation programs.
• Identify opportunities to embed commercialization best practices within future portfolio management processes and system capabilities.

• Partner with the my Innovation product team, Oscar(AI) design team, reporting resources, and IT teams to define and prioritize business requirements for future capabilities.
• Develop user stories, use cases, business processes, and acceptance criteria for new functionality.
• Serve as Commercialization's business lead for AI‑enabled capabilities, identifying opportunities to improve portfolio learning, launch readiness, forecasting quality, and decision‑ing
• Define business requirements, use cases, guardrails, expected outcomes, and success measures for AI‑enabled solutions.
• Lead Commercialization business validation activities, including pilot programs, user acceptance testing (UAT), AI output testing, and business readiness assessments.
• Evaluate new capabilities, workflows, insights, and AI‑enabled solutions to ensure they are practical, scalable, responsible, and fit for purpose prior to deployment.
• Represent Commercialization requirements throughout product development, testing, release planning, and deployment activities.
• Establish feedback loops to continuously improve capabilities through user feedback, adoption insights, testing results, and commercialization learning.
• Identify enhancement opportunities based on user feedback, adoption trends, and evolving business needs.

• Partner with Commercialization, R&D, Marketing, IT, Data & Analytics, and external partners to align business needs with future capabilities.
• Collaborate with external providers and industry experts to incorporate relevant market intelligence, benchmarks,…