Value Org Intelligence & Operations Senior Team Manager

Value Org Intelligence & Operations Senior Team Manager

Redwood City, Chicago, IL

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations.

With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box is building a modern,
AI‑first Strategic Sourcing and Procurement Intelligence & Operations organization that makes it easier for Boxers to buy, travel, and manage spend — while creating value, maintaining strong controls, and managing risk.

We're looking for a Senior Team Manager to lead the team, systems, and programs powering Box's procurement and spend experience — with operational ownership of Zip, Navan, and Brex, spanning procurement intake and workflows, business travel and expense, and corporate cards.

This is a problem‑solving and operational leadership role, not an administrative one. You'll identify root causes behind operational challenges and turn complex or ambiguous problems into scalable solutions — partnering closely with Strategic Sourcing, Controllership, Legal, Supplier Trust, IT, and Enterprise Systems.

As an AI‑first company
, we want a leader who looks beyond automating existing processes to rethink how work should be designed — knowing where technology can simplify or eliminate manual effort, where self‑service can improve the employee experience, and where human judgment remains essential.

WHAT YOU'LL DO

Lead the team: Set priorities, ownership, accountability, and development opportunities for Procurement Intelligence & Operations.

Own platform strategy and governance: Lead the ongoing management and evolution of Zip (procurement intake and workflows), Navan (business travel and expense), and Brex (corporate cards), with end‑to‑end ownership of policies, processes, and controls across all three. Define governance, documentation, and change management for procurement systems and programs, and right‑size S2P/P2P, T&E, and Corp Card policies based on business needs and risk.

Redesign how work gets done, AI‑first: Evaluate procurement and spend processes to determine where AI, automation, self‑service, operational support, or human expertise can create a simpler, more scalable experience — prioritizing opportunities to reduce manual effort, increase capacity, and strengthen controls while maintaining appropriate human oversight.

Partner cross‑functionally: Improve intake and routing with Strategic Sourcing based on complexity, risk, and business impact; translate business needs into process and system requirements with IT and Enterprise Systems.

Measure and act on outcomes: Track cycle time, volume, service levels, adoption, compliance, and employee experience, and use that data to…