Product Manager, Patient

Who We Are & What We Do

At Helix, our mission is simple: to help everyone improve their lives through their DNA.

Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice.

Join us in building a future where healthcare is personalized, proactive, and powered by genomics.

The patients you are onboarding are not just users — they are research participants whose genomic data will shape the standard of care. As the Product Manager for the Helix patient experience, you will own the end-to-end product for enrolling patients into our research study platform, which powers health system partnerships across the country. This is a high-visibility role at the intersection of patient experience, regulatory rigor, and healthcare technology — and you will need to champion the patient while navigating health system complexity.

You will bring clarity and conviction to a cross-functional team operating in an AI-native environment. That means you will spend less time managing timelines and more time on high-judgment problem definition, rapid experimentation, and strategic orchestration. You will define the Why and the What with precision, and use AI as a force multiplier to reach validated solutions faster than was previously possible.

High-Judgment Problem Definition

• Clearly define the customer problem before a single line of code is written — ensuring the team is always solving the right issue.
• Maintain a product vision that connects patient and health system needs to Helix's business growth, serving as the primary filter for what is worth building.
• Distill complex market signals, partner requirements, and user pain points into narratives that align stakeholders across the organization.

Product Discovery and Rapid Validation

• Orchestrate AI tools and agents to synthesize market context, analyze competitive landscapes, and evaluate solution approaches in hours and days rather than weeks.
• Direct the idea-to-prototype cycle with urgency, ensuring solutions are user-tested quickly and roadmap pivots are evidence-based.
• Own the validation process: analyze stakeholder feedback and behavioral data to make immediate, informed decisions about product direction.

Roadmap and Strategic Prioritization

• Own and maintain a living roadmap — updated as evidence shifts, not on a quarterly calendar — and make high-stakes tradeoff decisions including what not to build when technical cost is low but cognitive cost to the user is high.
• Ensure the health of the Helix Hosted Consent product, including data privacy, security, and governance considerations within a regulated healthcare context.

Cross-Functional Leadership

• Collaborate with design, engineering, delivery, research operations, clinical, regulatory, and support teams to ship enhancements that meet user needs and business goals.
• Keep the delivery cadence healthy — unblocking the team before blockers become delays, and maintaining quality across the full product lifecycle.
• Bridge the gap between AI-driven speed and human alignment — distilling technical outputs into clear narratives that maintain stakeholder trust and drive executive buy-in.
• Lead a culture of high-integrity debate: challenge the idea, not the person, and move the team from discussion to conviction quickly.

• 5+ years of product management experience in highly cross-functional and/or customer-centric roles.
• Demonstrated AI fluency — you treat AI tools as a core part of your workflow, using them to accelerate discovery, analysis, prototyping, and communication.
• Working…