Integrator​/COO – Payment Processing

Integrator / COO – Payment Processing

Location:Remote – South Africa or Latin America
Employment Type:Full-Time
Industry:Payment Processing / Financial Services
Reports To:Founder

It is a payment processing business within a broader portfolio of companies owned by an experienced U.S.

-based entrepreneur.

The founder operates several businesses across industries including home care, payment processing, roofing, ATM services, reputation management, and real estate.

His preferred operating structure follows the principles of the
Entrepreneurial Operating System (EOS): the founder operates primarily as the Visionary while strong Integrators or COOs take ownership of execution within individual businesses.

The founder has successfully established this structure within his home care company, which currently has a strong COO and more than 100 employees.

The company does not yet have the same level of operational leadership.

This has become one of the founder's primary concerns.

An attempt was previously made to elevate an internal team member into the leadership position, but it did not ultimately produce the level of operational ownership required.

The company therefore needs an experienced outside operator who can step in as its “captain.”

We are seeking a highly experienced
Integrator / COO
to assume day-to-day operational leadership of the payment processing company.

This person will serve as the operational counterpart to the founder.

The founder will continue to provide vision, strategy, relationships, ideas, and growth direction. The Integrator will be responsible for translating that vision into execution.

This is distinctly separate from the founder's portfolio-level Chief of Staff role.

The Chief of Staff will help manage priorities across the founder's various companies, while the
Integrator owns execution inside the payment processing business itself
.

The founder was explicit that combining these responsibilities into one position would create too much complexity.

Take ownership of the day-to-day operating rhythm of the company.

Create clarity around:

• Priorities

• Ownership

• KPIs

• Projects

• Accountability

• Processes

• Team execution

• Operational problems

Ensure the organization consistently moves toward agreed business objectives.

Partner closely with the founder to understand his strategic vision and convert it into practical execution plans.

The founder should be able to communicate the desired outcome without needing to personally manage every implementation detail.

The Integrator should determine:

• What needs to happen

• Who needs to own it

• What resources are required

• What the timeline should be

• How success will be measured

Establish and run a disciplined operating rhythm consistent with EOS-style management.

This should include structured weekly leadership meetings similar to
Level 10 (L10) meetings
.

Create consistent processes around:

• Scorecards

• Rocks / quarterly priorities

• Issues lists

• Accountability

• Weekly metrics

• Project updates

• Problem solving

• Follow-through

Ensure meetings lead to decisions and action rather than becoming reporting exercises.

Develop clear performance metrics for the business.

Ensure leadership and employees understand what they are accountable for and how performance is measured.

Create dashboards and reporting systems that give the founder visibility without requiring him to personally investigate the business.

Evaluate existing workflows and identify areas lacking structure.

Create and document repeatable processes across relevant functions.

The successful candidate should not require a mature operating system to already exist.

Part of…