Associate Director - Philanthropy Operations

• Remote, United States

Trust for Public Land (TPL) is the leader of a movement to connect everyone in America to the outdoors. A national nonprofit, TPL partners with communities to create high-quality parks and protect public lands—especially in communities that need them most—to improve public health, create social cohesion, strengthen historic and cultural connection to place, and increase climate resilience. Since 1972, TPL has protected more than 4 million acres of public land, created more than 5,500 parks, trails, schoolyards, and iconic outdoor places, generated over $112 billion in public funding for parks and public lands, and connected nearly 10 million people to the outdoors.

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“For over 50 years, Trust for Public Land has been working tirelessly towards our vision that every individual should have close-to-home access to the benefits of nature. In today’s world, our land-for-people solutions are even more relevant than ever. Quality parks and natural spaces are a fundamental requirement for sustaining healthy, equitable communities that are resilient and prepared for change. Parks and public lands connect us to each other and to the outdoors.

As we enter our fifth decade, we have much to celebrate and even more promising work to pursue. We are a vibrant organization with a new strategic plan that builds on our success. Join us to become part of a growing and forward-thinking team focused on growing our philanthropic partnerships to ensure healthy, livable communities for generations to come.”

- Patricia Watson, Chief Advancement Officer

Reporting to the Senior Director of Philanthropy Operations, the Associate Director of Philanthropy Operations serves as a strategic partner to the Senior Director and the department's other directors, helping translate departmental priorities into effective operational solutions. The role partners with three specialized teams—Prospect Development, Data Strategy & Analytics, and Gift Administration—to strengthen department-wide operational functions, including business intelligence, training, knowledge management, and internal communications.

The Associate Director leads operational planning, business process redesign, and organizational change management initiatives that improve efficiency, strengthen data quality, enhance the staff experience, and support the successful adoption of new technologies and ways of working. The position ensures that policies, procedures, and business processes are optimized, documented, and consistently applied across the Philanthropy department, while directing end-user support functions including training, reporting and data visualization, service desk operations, and operational communications to ensure staff have the tools, knowledge, and support needed to be successful.

Working closely with partners across Technology, Finance, Membership, Marketing and other departments, the Associate Director serves as an operational liaison and leads cross-functional initiatives that improve organizational effectiveness. Together with the broader Philanthropy Operations team, this position develops and implements operational solutions that leverage data, technology, reporting, business processes, and people to advance the work of approximately 100 Philanthropy staff and support Trust for Public Land's mission.

• Lead business process analysis, requirements gathering, process mapping, and continuous improvement initiatives that simplify workflows, improve operational efficiency and data quality, identify technology enhancement opportunities, and establish consistent business practices across the…