Technology Product Manager, Associate Director - UpToDate Core

Make the core Up To Date  experience easy to access, use, and evolve for clinicians, care teams, and enterprise customers. At Wolters Kluwer Health, the Up To Date  suite supports millions of clinical decisions every day. As customer expectations, enterprise access models, clinical workflows, and digital product experiences continue to evolve, we are focused on delivering intuitive, reliable, and customer-ready experiences across core Up To Date  web and mobile products.

Own product strategy, roadmap priorities, and measurable outcomes for core Up To Date  experience and access-related capabilities.

Develop a deep understanding of how clinicians, care teams, administrators, and enterprise customers access and use Up To Date  across web and mobile experiences.

Identify opportunities to improve registration, login, authentication, SSO, account, identity, and entitlement workflows.

Partner with engineering, architecture, security, implementation, and customer-facing teams to support scalable, customer-ready approaches to access, account, identity, and entitlement experiences.

Lead discovery and prioritization for core product improvements that enhance usability, accessibility, reliability, customer readiness, and overall product quality.

Manage roadmap priorities that balance product evolution with important customer requests, accessibility needs, operational improvements, and platform dependencies.

Help shape consistent, intuitive product experiences across core Up To Date  web and mobile platforms.

Translate complex user, customer, technical, and business needs into clear product requirements, decision frameworks, roadmap priorities, and success metrics.

Partner with UX, analytics, engineering, commercial, customer success, implementation, support, and other product teams from discovery through launch and iteration.

Use customer conversations, product analytics, stakeholder input, experimentation, and post-launch feedback to inform product direction and measure impact.

Make product decisions that balance user value, customer needs, technical feasibility, implementation complexity, accessibility, security, cost, risk, and business impact.

Communicate product priorities, rationale, risks, dependencies, and tradeoffs clearly across cross-functional teams and leadership.

7+ years of product management experience in healthcare, enterprise SaaS, B2B software, workflow products, platform products, professional-information products, or other complex digital product environments.

Demonstrated ability to own a meaningful product area, set roadmap priorities, and deliver measurable outcomes across multiple capabilities or work streams.

Strong product discovery and execution skills, including customer research, requirements definition, prioritization, roadmap development, experimentation, launch planning, and metrics-driven decision-making.

Experience translating complex user, customer, technical, operational, and business needs into practical product plans and intuitive product experiences.

Technical fluency with product areas that involve user access, account experience, authentication, identity, permissions, entitlements, enterprise administration, or implementation complexity.

Ability to partner effectively with engineering, UX, architecture, security, analytics, commercial, implementation, customer success, support, and product leadership teams.

Strong judgment in balancing strategic product opportunities with customer, accessibility, operational, and technical priorities.

Strong communication, stakeholder-management, analytical thinking, and influencing skills.

Ability to operate in ambiguity, connect related work streams into a coherent product direction, and drive alignment in a complex cross-functional environment.

Preferred:
Experience with SSO, authentication, identity management, user account models, entitlements, permissions, registration, login, or enterprise access workflows.

Preferred:
Experience with healthcare technology, clinical decision support, regulated environments, accessibility requirements, or enterprise healthcare customers.

Preferred:
Experience improving web and mobile product experiences used by professional or enterprise users.

Preferred:
Experience modernizing established product experiences or evolving complex products across multiple platforms.

Preferred:
Experience working on products that require close…