Senior Business Analyst

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at  to learn more and view our open positions.

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Title:

Senior Business Analyst

Location:

Onsite at Chicago, IL Duration: 6 Months with possibility of extension The candidate is required to be onsite (Chicago, IL) 8 days a month

Job Description:

Position Overview Our client is seeking a highly skilled Senior Business Analyst to support the discovery, analysis, documentation, and implementation of business and technology solutions across the organization. The ideal candidate will possess extensive experience eliciting and translating business requirements into functional and technical solutions while serving as a liaison between business stakeholders, Information Technology teams, and external vendors. The Senior Business Analyst will lead requirements gathering efforts, facilitate process improvement initiatives, support project delivery activities, and drive successful implementation of business and technology solutions.

This role will be responsible for managing small- to medium-sized projects independently and collaborating closely with Project Managers on larger enterprise-wide initiatives.

Key Responsibilities Business Analysis & Requirements Management Lead the requirements gathering process by engaging stakeholders to define business needs, objectives, success metrics, and solution requirements. Analyze business operations, processes, workflows, and systems to identify gaps, inefficiencies, risks, and opportunities for improvement. Translate business requirements into detailed functional specifications and collaborate with vendors and IT teams to deliver effective solutions. Facilitate business requirement workshops, stakeholder interviews, and discovery sessions.

Create and maintain comprehensive project documentation, including:
Business Requirements Documents (BRDs) Functional Requirements Documents (FRDs) User Stories and Acceptance Criteria Use Cases Process Flow Diagrams Business Process Maps System and Data Flow Diagrams Ensure alignment between business objectives and technical solutions throughout the project lifecycle. Process Improvement & Solution Delivery Lead business process mapping and process improvement initiatives to optimize operational efficiency and application performance. Bridge communication gaps between business users, vendors, and technical teams to facilitate successful project delivery.

Evaluate proposed solutions and provide recommendations that align with business goals and organizational priorities. Monitor and measure solution effectiveness through post-implementation reviews and continuous improvement activities. Support organizational change management initiatives related to system implementations and process improvements. Testing, Training & Implementation Support Lead and facilitate User Acceptance Testing (UAT) activities and validate solutions against documented business requirements. Coordinate testing, implementation, training, deployment, and knowledge transfer activities.

Support transition planning and handoff to operational and support teams following implementation. Ensure successful adoption of new systems, processes, and enhancements.

Required…