Content Operations Specialist

Job Description

We are seeking a Content Operations Specialist to support the upcoming content renovation of the company intranet.

• Build and update content in Sitecore using pre-built and custom components based on designs, copy decks or direction from stakeholders.
• Execute end-to-end publishing workflows including content entry, personalization, versioning, scheduling, archival, and deployment in accordance with designs, requirements, and accessibility.
• Prepare content for review, approval and publishing. Identify and resolve errors and issues with the CMS—broken links, formatting issues, missing assets or other publishing issues.
• Maintain accurate status updates for assigned pages or content tasks.

• 3 years of experience working in a CMS content management system or building web content.
• Strong attention to detail and ability to execute content changes accurately.
• Experience formatting digital content for readability, usability, accessibility, and consistency.
• Ability to accurately follow template standards, workflows and publishing guidelines.
• Comfortable managing multiple pages, tasks and deadlines at once.
• Strong collaboration skills with Content, UX, QA and Project Management.

• Experience with employee intranets, enterprise portals, knowledge bases or large corporate websites.
• Experience with personalization, metadata, taxonomy, tagging, redirects and content archiving.
• Familiarity with accessibility WCAG 2.2 AA.

Technical or soft