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Content Operations Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-05
Listing for:
PTR Global
Full Time
position Listed on 2026-06-05
Job specializations:
-
Creative Arts/Media
Digital Media / Production, Technical Writer -
IT/Tech
Digital Media / Production, Technical Writer
Job Description & How to Apply Below
Job Description
We are seeking a Content Operations Specialist to support the upcoming content renovation of the company intranet.
Key responsibilities- Build and update content in Sitecore using pre-built and custom components based on designs, copy decks or direction from stakeholders.
- Execute end-to-end publishing workflows including content entry, personalization, versioning, scheduling, archival, and deployment in accordance with designs, requirements, and accessibility.
- Prepare content for review, approval and publishing. Identify and resolve errors and issues with the CMS—broken links, formatting issues, missing assets or other publishing issues.
- Maintain accurate status updates for assigned pages or content tasks.
- 3 years of experience working in a CMS content management system or building web content.
- Strong attention to detail and ability to execute content changes accurately.
- Experience formatting digital content for readability, usability, accessibility, and consistency.
- Ability to accurately follow template standards, workflows and publishing guidelines.
- Comfortable managing multiple pages, tasks and deadlines at once.
- Strong collaboration skills with Content, UX, QA and Project Management.
- Experience with employee intranets, enterprise portals, knowledge bases or large corporate websites.
- Experience with personalization, metadata, taxonomy, tagging, redirects and content archiving.
- Familiarity with accessibility WCAG 2.2 AA.
Technical or soft
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