Concert Coordinator

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery delivers a combined culinary and cultural experience to customers passionate about wine, music, and culinary arts. We are a unique facility that combines a fully functioning winery with intimate concerts, food & wine classes, private events in various configurations, and fine dining.

We have created a compelling mix for our sophisticated clientele of foodies and active cultural patrons—bringing the wine country experience to the heart of a large city.

Position Summary:

The Concert Coordinator is responsible for artist hospitality and interactions between the venue and its artists the day of a show, meeting all artist needs and serving as a City Winery brand ambassador throughout the artist experience. The Coordinator works with operational and artist management on the day of the show to meet all artist needs prior to their arrival and monitors all needs once on site.

• Create a hospitable, welcoming environment for all artists.
• Present a clean and presentable green room, stocking basic materials and conducting routine maintenance as needed prior to artist arrival.
• Handle artist details, including settlements at the end of each show with accuracy, discretion, and confidentiality. Ensure that all details are accurate and follow through on payment the night of the show.
• Coordinate artist merchandise set up and settlement.
• Assist with management of meet and greets and/or VIP programs the night of the show.
• Handle hospitality needs and artist relationships prior to and during an artist’s stay; arrange any special requests in a timely manner before the artist’s arrival.
• Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needs.
• Maintain a positive artist experience and exceed artist expectations.
• Maintain a well‑groomed, polished appearance and navigate venue conditions, including tight spaces, dark rooms, and loud environments.
• Other duties, tasks, and projects as per business need.

• Minimum 1 year in the entertainment industry, hospitality background preferred.
• Excellent organizational, communication, interpersonal, and planning skills.
• Quick problem‑solving capabilities in fast‑paced settings.
• Ability to manage multiple projects and deadlines simultaneously.
• Must be self‑reliant and able to meet tight deadlines.
• Experience with event logistics and management.
• Proficiency with Microsoft Word and Excel.
• Ability to perform physical requirements of the position, including standing for extended periods, kneeling, stooping, using stairs, and lifting loads of up to 50 lbs. Able to work rapidly, especially during peak periods, to ensure all guests are serviced properly and necessary operational tasks are completed in a timely manner.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.