Manager, Scoreboard Operations; Blackhawks Ice Center

Manager, Scoreboard Operations (Black hawks Ice Center)

The Chicago Black hawks is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

We are committed to providing reasonable accommodation for individuals with disabilities.

The Manager, Scoreboard Operations will serve as the dedicated technical authority for all A/V, production, and creative needs at Black hawks Ice Center. This is a newly created, critical role built to bring consistency, confidence, and excellence to every event in the building. With the recent expansion, BIC now features a center-hung video board and ribbon boards in USG Arena, LED lighting, a full audio mixing suite, broadcast junction boxes, 20+ Brightsign-powered televisions, and more.

You will own all of it — from staffing and executing production crews to meeting with clients and supporting Chicago Steel game days. Additionally, you will bring much-needed graphic design, video, and motion graphics capability to support BIC programming, arena marketing, and event promotion.

How You'll Contribute:

Technical Operations & A/V Management

• Serve as the on-site technical authority for all A/V systems including the center-hung video board, ribbon boards, LED lighting, broadcast junction boxes, audio mixing, and Brightsign display players
• Ensure reliable, consistent execution of all technical elements at every BIC event — serving as the primary owner for the facility
• Maintain, troubleshoot, and optimize all building technology; develop SOPs for equipment use and storage
• Act as Technical Director for all Chicago Steel home games at BIC, aligned with how the role functions for Black hawks productions
• Support Black hawks game day production needs as required

Production Room Leadership

• Build out and manage a part-time/event-day production crew including:
  Replay Technician, PTZ Camera Operator, Tessera Expression Operator, Camera Operators, Audio Engineer, and additional support staff
• Lead production room operations from pre-show setup through post-event wrap
• Establish staffing schedules, workflows, and training programs for production crew members

Client Relations & Sales Support

• Partner with the sales and events team to communicate BIC's full technical capabilities to clients, partners, and third parties
• Participate in the planning and pre-event consultation process to ensure client vision is matched to production execution
• Be a trusted, knowledgeable resource that gives clients — and internal stakeholders — confidence in BIC's capabilities

Creative Design & Content Production

• Provide graphic design, motion graphics, and video production support for BIC programming, event marketing, and arena promotions
• Build and load graphics packages for live events including Steel games, third-party events, and BIC internal programming
• Support the BIC marketing team by alleviating design demand currently falling outside that team's primary scope
• Collaborate with Steel and CBH design teams to maintain brand alignment across all BIC-related creative assets

Player Stats & Qualifications:

• Five (5)+ years of experience in live event production, A/V operations, or broadcast — sports venue experience strongly preferred
• Demonstrated expertise with large-format scoreboard and video board systems (Daktronics, Nevco, or similar);
  Tessera/Expression experience a plus
• Proficiency with audio mixing boards, digital audio systems, and live sound engineering
• Experience staffing and leading production crews in a live event environment
• Proficiency with Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) for motion graphics and video production
• Strong…