Multimedia Support Specialist

About The Second City

Dedicated to entertaining, inspiring, and transforming through innovative live experiences, The Second City is the premier brand in improv and sketch comedy. With sold-out shows playing on resident stages in Chicago and Toronto;
Second City’s Touring Theatrical companies also entertain an additional one million theatergoers a year around the globe. The Second City Training Center is the largest school of improvisation-based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York and a virtual division offering accessible classes online worldwide. Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more.

For additional information on The Second City please visit:

The Multimedia Support Specialist will work with The Second City’s Creative Services Art & Video team to assist in the development, production, and delivery of all print and digital marketing materials as well as help manage various video libraries for projects both internal and external/client facing. The Second City’s Creative Services Department services the entire company, creating design and video assets for Resident Stages, Touring Company, Training Center and Second City Works across the company’s main locations in Chicago and Toronto.

• Overseeing and maintaining the organization of video content on both internal and client facing platforms while managing the upload of various video assets.
• Manage user accounts and create login credentials for both internal staff and external clients across various platforms; troubleshoot access-related issues and provide support when needed.
• Preform regular audits of Second City’s various video libraries to identify broken video links or outdated content.
• Assist with uploading and maintaining content on our in-house digital signage.

• Assist in creative concepting and pitching.
• Asset digging (sourcing fonts, stock photos/videos, textures, icons, etc.)
• Formatting files for animation and print.
• Resizing designs for various digital and print platforms.
• Resizing animations and videos for digital platforms.
• Finalizing designs for print (adding bleed, color coding, resolution, check, etc.)
• Assist Second City’s Video Producer with creation of archive video clips and various video uploads to You Tube.

• Bachelor's Degree in Media, Production, Design or related field; or 1+ year of equivalent work experience.
• A strong knowledge and experience in working with Adobe Creative Suite (InDesign, Photoshop, Illustrator)
• Experience in animation and video editing is a plus (After Effects, Premiere Pro)
• Ability to work independently and manage multiple assignments and deadlines in a fast-paced, highly collaborative environment.

The Second City is invested in evaluating candidate alignment with the requirements of the role and desired qualifications, as well as with our core values. Our core values are:

• We are a Yes, And Ensemble
• We are all creatives
• We laugh together
• We are resilient improvisers
• We value our legacy