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Lead Elite Concierge Desk Manager – Customer Experience

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Robinhood
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Client Relationship Manager, Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading fintech company in Denver, CO, is seeking a Customer Experience Manager for its Concierge Desk to lead a team delivering outstanding customer service. The ideal candidate should have a Bachelor's degree, FINRA licenses, and extensive management experience in customer operations. This role requires a strong commitment to team development, problem-solving, and interaction with various internal departments to enhance service delivery.

The position operates in a hybrid work setting with expected in-office attendance at least four days a week.
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