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Customer Surveyer

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Manpower Group (USA)
Full Time position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Our client, a leading hospitality service provider, is seeking a Customer Surveyer to join their team. As a Customer Surveyer, you will be part of a dynamic team supporting guest experience initiatives. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to work collaboratively, which will align successfully in the organization.

Job Title: Customer Surveyer

Location: Chicago, IL

Pay Range: Competitive

What's the Job?
  • Provide surveys to hotel guests to gather valuable feedback.
  • Engage with guests during breakfast hours to encourage participation in surveys.
  • Sort, number, and scan completed questionnaires for data processing.
  • Maintain organized records and communicate results via Whats App.
  • Prepare work materials and ensure everything is ready for each service.
What's Needed?
  • Must have at least one year of experience in customer service.
  • Fluency in both English and Spanish is required.
  • Availability to work any day of the week, excluding holidays.
  • Ability to work early morning shifts, starting at 6:30 a.m.
  • Strong organizational skills and attention to detail.
What's in it for me?
  • Opportunity to work in a vibrant hotel environment.
  • Gain experience in guest relations and survey administration.
  • Flexible scheduling with a monthly service calendar.
  • Collaborate with a dedicated team focused on enhancing guest experiences.
  • Develop valuable skills in data collection and customer engagement.
Upon completion of waiting period associates are eligible for:
  • Medical and Prescription Drug Plans
  • Supplemental Life Insurance
  • Short Term Disability Insurance
  • 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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