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Customer Success Mgr./ CSM Technical Support HelpDesk/Support Customer Service Rep

Director, Customer Success — AI-Driven Enterprise

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Salesforce
Part Time position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cloud company is seeking a Customer Success Manager, Director to enhance customer partnerships and ensure they achieve maximum value from their Salesforce investment. You will be the primary point of contact, managing customer health metrics and resolving critical issues while working closely to drive operational success. The ideal candidate should have extensive experience in customer success and strong technical skills.

This office-flexible role requires collaboration in person at least 3 days a week.
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