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Strategic Customer Success Manager
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-02-17
Listing for:
CADDi
Full Time
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
IT/Tech
Job Description & How to Apply Below
A technology start-up specializing in manufacturing solutions is seeking a Customer Success Manager to drive customer value from onboarding through product adoption. The role requires strong analytical thinking and excellent relationship-building skills. Responsibilities include leading onboarding, analyzing customer workflows, and capturing customer feedback. You'll collaborate directly with sales and engineering, ensuring measurable impact and influencing product direction. Competitive salary and comprehensive benefits are offered in Chicago, including healthcare, 401k matching, and generous paid time off.
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