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Hybrid Customer Service Manager — Lead & Elevate CX

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Society of Actuaries
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading professional organization is seeking a Customer Service Manager for their Chicago office. This hybrid position requires experience in customer service operations and management skills to enhance service quality and team performance. Responsibilities include leading a team, analyzing service metrics, and collaborating with internal departments to resolve customer issues. Ideal candidates will possess a Bachelor's degree and have a strong focus on customer satisfaction.

The organization offers competitive compensation and generous paid time off.
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