Head of Customer Success - Global & Retention
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-02-28
Listing for:
LogicGate
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, CRM System, Technical Support
Job Description & How to Apply Below
A leading GRC solutions company in Chicago seeks a Manager, Customer Success to lead and scale the Customer Success Management team. The role focuses on ensuring customer health, retention, and growth while partnering with various departments to meet customer needs. Ideal candidates should have over 5 years of experience in Customer Success within the SaaS industry. Compensation is competitive, ranging from $115,000 to $140,000 annually, with a hybrid work model available.
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