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Receptionist - State Farm Agent Team Member

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Heminapatel
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Benefits

  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY

Our agency opened in 2000 and has built a reputation for exceptional service and long-term relationships with our customers. With a small, dedicated team of two, we pride ourselves on collaboration, reliability, and mutual respect — both within the office and with our clients.

Before opening the agency, I worked in claims with State Farm, where I developed a strong foundation for helping customers navigate life’s challenges. I graduated from the University of Illinois Chicago and have always had a passion for connecting with people, traveling, and staying active in the community. Over the years, we’ve supported local high schools and participated in various community initiatives to give back where it matters most.

We offer great benefits including a Simple IRA, health coverage, licensing reimbursement, and flexibility when needed. Team members also enjoy random outings, bonus opportunities, and travel incentives to celebrate success.

Our office culture is relationship-driven, supportive, and open to new ideas. We’re looking for a reliable, goal-oriented team player who enjoys working collaboratively, values creativity, and is eager to help customers with care and professionalism.

ROLE DESCRIPTION

Hemina Patel - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
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