Doorperson, Customer Service​/HelpDesk

Responsibilities

To learn more about Related :

We’re looking for a dependable, courteous, and professional Doorperson to welcome residents and guests, keep our entryway clear and safe, and support the front desk team. This role is all about creating a warm first impression while staying alert and helpful. If you take pride in your appearance, love helping people, and enjoy being part of a strong team, this could be the role for you.

Schedule:

Wednesday | 11:00 AM – 7:00 PM
Thursday–Saturday | 7:00 AM – 3:00 PM
Sunday | 3:00 PM – 11:00 PM

Compensation:

$22.35 / HR

Plus Local 1 Union Benefits

• Greet residents and guests with courtesy and respect
• Open doors and assist with entry/exit as needed
• Monitor arrivals and departures and help keep the lobby calm and orderly

• Keep the entry area clear of snow, debris, and unauthorized individuals
• Dust or mop the lobby and wipe down windows when needed
• Alert management about any safety concerns or incidents

• Hail taxis or assist with car doors when requested
• Help the concierge sign in deliveries, announce guests, and hand out packages
• Step in for the concierge during breaks or absences

• Report any incidents by completing proper documentation
• Stay in regular communication with the Property Manager
• Maintain a professional appearance and positive attitude throughout the shift

• A passion for excellent service and a composed, professional attitude
• Experience 1-3 years in hospitality, customer service, or luxury properties is a plus
• Comfort using basic digital tools (logging systems, CRM platforms, Emails, MS Office tools etc.)
• Ability to lift to 50 lbs and stand for long periods
• High school diploma or equivalent

• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available. …and so much more!

#RMC

Build Your Career With Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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