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Head of AI-First Customer Support
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-05-30
Listing for:
Intercom
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Intercom is seeking a Customer Support Team Leader to guide a high-performing team dedicated to delivering exceptional customer experiences. You will manage Technical Support Specialists and Engineers, ensuring alignment with company strategy and core values.
The ideal candidate possesses over 4 years of customer service experience, with a focus on team leadership and a passion for customer obsession. This role offers a competitive salary range and a hybrid work environment.
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