More jobs:
Bilingual Passenger Service Agents
Job in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-06-01
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-06-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Airport Staff & Aviation Operations -
Transportation
Airport Staff & Aviation Operations
Job Description & How to Apply Below
Provide exceptional customer service at the ticket counter and gate;
Handle reservations, preparation, and issuance of tickets and itineraries, fares, refunds, baggage handling and excess baggage charges;
Process lost and found activities and claims for damaged or lost baggage;
Answer inquiries regarding flight schedules and fares;
Coordinate flight movement communications between gate, ground handling team, flight crew, and airport vendors
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