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Museum Events Lead, Guest Services & Operations

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: University of Chicago
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep, Event Staff/ Venue Crew
  • Entertainment & Gaming
    Event Manager / Planner, Customer Service Rep, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

The University of Chicago seeks a Guest Services Team Lead for its Smart Museum of Art to enhance visitor experiences and manage event protocols. This role involves overseeing a team for welcoming event attendees and liaising with internal and external stakeholders.

Key responsibilities include staffing management, ensuring compliance with visitor protocols, and responding to event-related issues. Candidates should have event management experience and a passion for customer service.

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