Field Support Specialist; On Call

What you will be doing

• Mail & Shipping Support:
  Process and sort inbound/outbound mail and packages while maintaining accurate chain‑of‑custody and shipping procedures.
• Print & Reprographics Assistance:
  Support copy/print production, scanning, imaging, and binding services ensuring equipment is stocked and functioning.
• Office & Facility Support:
  Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
• Front Desk & Guest Services:
  Welcome visitors, manage calls and visitor logs, provide professional concierge‑style experience.
• Administrative & Client Support:
  Provide general administrative assistance delivering exceptional customer service and building strong professional relationships.

• Strong communication and customer service skills
  , ability to interact professionally with clients, guests, and team members.
• Proficiency in MS Office and office technology
  , working knowledge of MFD (multi‑functional device) equipment.
• Highly organized and able to multitask
  , manage time effectively, handle multiple responsibilities in a fast‑paced environment.
• Ability to work independently
  , follow shipping/receiving procedures, proactively seeking tasks during downtime.
• High school diploma (or equivalent) required with 6+ months of work experience preferred.

• Exposure to multiple high‑profile client sites
• Autonomy and trust from day one

• Approximately 50% of the time this position requires the following physical demands:
  • Fine and/or gross motor skills, including grasping, lifting and/or carrying 25 lbs. individually and 50 lbs. with assistance.
  • Ability to walk, bend, kneel, stand, and/or sit for an extended period.
  • Manual dexterity for operating office machinery and use of equipment such as ladders and binding machinery.
  • Specific vision abilities: close vision, distance vision, ability to adjust focus and detect differences between colors, including shades of color and brightness (required for MFP color calibration and print requests).

• Travel is essential; must have reliable transportation.
• Assignments may involve traveling between SPS sites after arrival to your home location as required.
• Travel distance predominantly within the assigned region (25‑mile radius).

$18 - $20 USD

• Career Growth:
  Opportunity to learn new skills or use a variety of them that may lead to other career opportunities.
• Learning & Development:
  Work culture of learning to develop to be the best at what you do.
• Recognize Talent:
  Variety of recognition programs for all levels of employees.
• Benefit Offerings:
  Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401(k) w/ matching, Entertainment Discounts, and Paid Time Off.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and any other status protected by applicable law.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance to accommodate a disability, you may request an accommodation at any time.