Front Desk​/Door Person - Overnight

Apartment building close to Millennium Park has an opening for a Doorperson/Front Desk Concierge.

Front Desk, Chicago, IL, US

• Greeting residents, visitors, screening and announcing guests, enforcing building security;
• Monitor front door to be aware of all building activity – avoiding loitering in lobby and doorways;
• Receiving, sorting, and distributing packages at the desk to residents;
• Answering phone calls both for current location and as the emergency desk person for the several buildings;
• Dispatching calls to maintenance employees and/or Property Managers within the organization when there is an emergency situation;
• Entering information in to the building systems (i.e. work orders, etc.);
• Ensure work area is clean and presentable at all times;
• Periodically check all common area doors and emergency exits to make sure they are closed and locked;
• Become familiar with residents in order to know who belongs in the building and in order to build a positive experience for our residents;
• Responsible for key control – including signing out keys to personnel and contacting maintenance if there is a lock out at the building;
• Monitor fire alarm alert system throughout shift and respond appropriately;
• Monitor elevator activity and service;
• Assist with resident key distribution and collection for those moving in and out;
• Complete paperwork timely as required by the Property Manager.

• The ideal candidate will have experience as a doorperson of a residential building with strong customer service skills.
• Proven customer service skills and experience.
• Communicates clearly in English, this includes the ability to read/write instructions in English.
• Computer literate. Minor typing and email is required.
• Ability to work with other staff members and be able to take direction from supervisor.
• Must have high energy, friendly personality and willingness to work hard.