Security Officer - Customer Service - Reception

Allied Universal -  - Responsibilities:
Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor reception duties, and/or emergency response activities appropriate to a healthcare location;
Monitor lobby and entrance activity, verify visitor and staff access as directed, and help to deter unauthorized entry through attentive front desk presence and clear communication;
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or emergency services when appropriate;
Support badge and credential checks, visitor sign-in processes, phone and radio communications, and documentation of daily activity, incidents, and unusual observations;
Assist patients, guests, staff, and vendors with directions, entry procedures, and general questions while maintaining professional front desk operations