Receptionist, Customer Service​/HelpDesk

Join Our Team! Honda of Downtown Chicago, part of the esteemed Murgado Automotive Group, is seeking a friendly, organized, and customer-focused Receptionist to be the first point of contact for our clients. If you are passionate about delivering exceptional service and enjoy working in a fast-paced environment, we want to hear from you!

As the Receptionist, you will play a crucial role in creating a welcoming experience for our customers, ensuring a positive first impression as they visit the dealership. Your role will include managing the front desk, handling calls, directing inquiries, and assisting our team with various administrative tasks.

• Greet customers with a warm, friendly demeanor as they enter the dealership
• Answer and direct incoming calls promptly and professionally
• Assist with customer inquiries and direct them to the appropriate department or team member
• Provide general administrative support, including managing appointments and maintaining a clean, organized front desk
• Coordinate with various departments to ensure smooth operations and excellent customer service

• Customer-focused with excellent communication and interpersonal skills
• Professional, friendly demeanor with a positive attitude
• Strong organizational and multitasking abilities
• Ability to work independently as well as part of a team
• Previous experience in a receptionist or customer service role is a plus
• Basic knowledge of office software and phone systems

• Competitive Pay and Benefits Package
• Opportunities for Growth and Career Advancement
• Supportive Work Environment that values teamwork and innovation
• Employee Discounts on vehicle purchases, parts, and services

Be the face of Honda of Downtown Chicago! If you’re excited to be a part of a reputable automotive group and make a difference every day, we encourage you to apply. Join the Murgado Automotive Group and help us continue our commitment to customer excellence.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.