Segway And E-Bike Tour Guide

Job Highlights

• Flexible scheduling with tours offered seven days a week in the morning, afternoon, and evening.
• Opportunity to explore Chicago's scenic areas and meet guests from around the world.
• Join a passionate team dedicated to providing exceptional tours and showcasing the best of Chicago.

• Prior experience as a tour guide, performer, teacher, or in customer service/retail.
• Strong working knowledge of Chicago and comfortable speaking in front of crowds.
• Ability to work independently, make solid decisions, and maintain a calm and professional demeanor in stressful situations.
• Dynamic personality with excellent interpersonal skills to connect with a diverse range of guests.
• Availability for at least 3-4 days each week, including one weekend day, from early May through the middle of October.
• Ability to operate Segways safely or willingness to learn during employment training.
• Bilingual proficiency (particularly in Spanish or other relevant languages) is a plus.

• Provide exceptional customer service and deliver memorable experiences for guests on Segway and e-bike tours.
• Engage and encourage guests, provide safe, informative, and entertaining tours, and take responsibility for all guests and equipment.
• Offer personal recommendations to guests regarding restaurants, museums, and attractions in Chicago.
• Assist with basic office tasks such as checking in guests, handling payment information, and maintaining office organization.
• Perform occasional cleaning, stocking, and organization of the office and equipment.

• Guides will be expected to work most summer holidays (Memorial Day, 4th of July, Labor Day, etc.), as well as weekends.
• Guides are on call up to one hour before tour time for assigned shifts.
• The seasonal nature of tours means peak activity is between May and October, but we do offer other seasonal tours.

Bilingual candidates are encouraged to apply!