Customer Service Representative - State Farm Agent Team Member

Customer Service Representative
- State Farm Agent Team Member

Full Time in West Chicago, IL

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Training & development
• Company parties

We launched our agency in 2014 and are now a thriving team of 10, with even more growth on the horizon! In 2022, we designed and built an office space that reflects who we are—a team that values both hard work and having a great time together. (Pro tip ask for a tour of our garage!)

We offer strong individual bonus and compensation plans, plus team-based bonuses to reward collective success. You'll have access to mentorship opportunities, collaborative selling, and extensive in-house marketing resources that keep the leads flowing. If you’re looking for growth, support, and a seriously fun environment, we’d love to meet you!

As a Customer Service Representative
- State Farm Agent Team Member with Ryan Vanderveen
- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $46,000.00 - $62,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.