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Customer Success Mgr./ CSM CRM System

Head of Customer Success & Retention

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: AccuLynx
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Accu Lynx in Chicago is seeking a strategic Manager of Customer Success to lead its team in a fast-growing SaaS organization. This leader will drive customer retention, expansion, and satisfaction. Candidates should have over 5 years of Customer Success experience, including 2 years of people management, a strong understanding of SaaS metrics, and familiarity with CRM tools like Salesforce and Hub Spot.

This role is pivotal in building processes and ensuring customers realize measurable value from the platform.
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