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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Hybrid Box Office Ticketing Specialist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Chicago Artists Coalition
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Chicago Artists Coalition is seeking a Ticket Services Representative to provide high-quality customer service for theater patrons. The role operates on a hybrid schedule with responsibilities including processing ticket transactions and assisting patrons with their needs. Ideal candidates should have ticketing and customer service experience, be proficient in CRM platforms like Tessitura, and show a commitment to equity and inclusion.

Evening and weekend availability required as the box office operates seven days a week.
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