Reservations Agent — Upsell & Guest Experience
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-21
Listing for:
Langham-Hote
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Langham-Hotel in Chicago is seeking a Reservations Agent to provide exceptional customer service by answering telephone inquiries and processing reservations. The ideal candidate will demonstrate effective communication skills and the ability to handle guest requests and complaints with tact and diplomacy.
Responsibilities include managing incoming calls, maximizing occupancy through upselling accommodations, and ensuring all information is accurately recorded. Full-time benefits include medical insurance, 401k options, and free meals while on duty.
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