Operator/Guest Services
Listed on 2026-06-26
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Customer Service/HelpDesk
Spanish Customer Service, Bilingual, Customer Service Rep
WE ARE INSIGHT:
At Insight Hospital and Medical Center Chicago
, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents to build a full-service community hospital in the Bronzeville area of Chicago, creating a comprehensive plan to increase services and meet community needs. With a growing team dedicated to delivering world-class service, our mission is to provide the most compassionate, loving, expert, and impactful care in the world to our patients.
Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to join our future team, please apply now!
Description:
- Answer calls in a timely manner with proper greeting and a friendly voice.
- Paging staff members.
- Calling in Emergency Surgery Teams.
- Performing duties under stressful situations.
- Work weekends, holidays, and rotating shifts.
Required Knowledge, Skills, and Abilities:
- Knowledge:
High School diploma or equivalent. - Skills:
Customer service experience and computer skills required. Bilingual skills preferred (Spanish/Chinese). - Abilities:
Able to work weekends, holidays, afternoons, and evenings.
These duties must be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are expected to provide high-quality care, service, and kindness to patients, staff, physicians, volunteers, and guests.
Benefits include:
- Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month.
- Short and long-term disability and basic life insurance - after 30 days of employment.
- Paid Sick Time - effective 90 days after employment.
- Paid Vacation Time - effective 90 days after employment.
Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodations for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity.
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