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Operator​/Guest Services

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Insight Hospital and Medical Center
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Spanish Customer Service, Bilingual, Customer Service Rep
Job Description & How to Apply Below

WE ARE INSIGHT:

At Insight Hospital and Medical Center Chicago
, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents to build a full-service community hospital in the Bronzeville area of Chicago, creating a comprehensive plan to increase services and meet community needs. With a growing team dedicated to delivering world-class service, our mission is to provide the most compassionate, loving, expert, and impactful care in the world to our patients.

Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to join our future team, please apply now!

Description:

  • Answer calls in a timely manner with proper greeting and a friendly voice.
  • Paging staff members.
  • Calling in Emergency Surgery Teams.
  • Performing duties under stressful situations.
  • Work weekends, holidays, and rotating shifts.

Required Knowledge, Skills, and Abilities:

  • Knowledge:
    High School diploma or equivalent.
  • Skills:

    Customer service experience and computer skills required. Bilingual skills preferred (Spanish/Chinese).
  • Abilities:
    Able to work weekends, holidays, afternoons, and evenings.

These duties must be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are expected to provide high-quality care, service, and kindness to patients, staff, physicians, volunteers, and guests.

Benefits include:

  • Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month.
  • Short and long-term disability and basic life insurance - after 30 days of employment.
  • Paid Sick Time - effective 90 days after employment.
  • Paid Vacation Time - effective 90 days after employment.

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodations for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity.

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