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Senior Global Customer Success Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Equinix
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 144000 - 216000 USD Yearly USD 144000.00 216000.00 YEAR
Job Description & How to Apply Below

Equinix is seeking a Customer Success Manager to support the Central market. This role focuses on driving customer loyalty and managing complex global accounts. You will lead onboarding processes, ensuring effective communication with customers and cross-functional teams to enhance customer satisfaction.

Ideal candidates will possess a minimum of 8 years of experience in a related field and a Bachelor's degree is preferred. You will be integral in the customer journey, providing expert-level support and solutions that drive customer outcomes.

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Position Requirements
10+ Years work experience
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