Box Office Ticket Agent- HOB Chicago

Job Summary

This position requires cash handling, customer service, and ticketing support. The role includes operating cash registers, answering phones, managing ticket sales and will‑call windows, and providing guest relations.

• Cash handling, bank procedures, and check‑out procedures
• Maintain superior customer service both in person and over the phone
• Answer phones with a prompt and courteous attitude
• Guest relations
• Will call window
• Run ticket program on computer for sales
• Process opening and closing paperwork
• Knowledge of talent and entertainment
• Show a positive attitude
• Keep a clean, well‑groomed appearance

• Working knowledge of phone handling, cashiering, customer service
• Entry level knowledge of basic computer operation and point of sales systems
• Skill in guest relations, phone etiquette, cash handling, filing, multitask environment, attention to detail
• Ability to communicate, work well with others, work in a high‑volume and sometimes stressful environment
• Ability to type 30 wpm
• High school diploma

• Previous ticketing experience
• Working knowledge of Windows‑based PC programs

• Fast‑paced environment
• Requires repetitive use of arms for answering busy phones and typing

Live Nation is committed to equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic characteristics, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, sexual orientation, or any other basis protected by applicable law.

Live Nation will consider qualified applicants with criminal histories in a manner consistent with applicable ordinances and laws. Live Nation also provides reasonable accommodations for individuals with disabilities.

$16.60 USD – $20.00 USD hourly