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Customer Relations Representative - State Farm Agent Team Member

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Bryan-Solis---State-Farm-Agent
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Spanish Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Benefits

  • Competitive salary
  • Opportunity for advancement
  • Training & development
  • Paid time off (vacation and personal/sick days)
  • Valuable career‑building experience
Job Description

Customer Service Representative (CSR) responsibilities include building strong relationships with customers by addressing inquiries and assisting with insurance policies.

  • Customer Support:
    Providing excellent customer service by promptly responding to inquiries and offering expert guidance on insurance products.
  • Policy Management:
    Assisting clients with policy changes, updates, and claims processing.
  • Problem‑Solving:
    Analyzing complex customer situations and finding effective solutions.
  • Collaboration:

    Working closely with the team and other professionals in a supportive environment.
  • Qualifications
    • Excellent communication skills, verbal and written.
    • Strong customer‑service orientation.
    • Ability to multitask, prioritize, and thrive in a fast‑paced environment.
    • Attention to detail and exceptional organizational skills.
    • Proficient computer skills and ability to learn new tools quickly.
    • Previous experience in customer service, insurance, or related field preferred.
    • Bilingual Spanish.
    Hours

    Mon‑Thurs 9 AM‑7 PM, Fri 9 AM‑5 PM, Sat 9 AM‑2 PM.

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