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Guest Experience & Reservations Specialist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Olympia Hospitality
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual, Event Management & Planning
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below

Olympia Hospitality is hiring a Guest Service Representative in Chicago. The role focuses on maximizing revenue through excellent customer service, including handling guest accounts, check-ins, and reservations.

Responsibilities involve greeting guests, providing hotel information, addressing inquiries, and ensuring a positive guest experience. Preferred candidates have prior customer service experience and a high school diploma. The position offers a starting pay of $18 per hour and various benefits.

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