Customer Experience Specialist — HVAC & Distributor Partners
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-19
Listing for:
Riverbend Industries Inc
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Ecommerce -
Sales
Customer Success Mgr./ CSM, Ecommerce
Job Description & How to Apply Below
Riverbend Industries Inc in Chicago, IL is seeking a Customer Experience Representative to support customers and the sales team through daily interactions and transactions related to sales orders. The role focuses on increasing long-term customers by delivering exceptional service, resolving issues, and supporting distributors and e-commerce partners.
You will manage B2C inbound calls, handle purchases in Net Suite/CRM, assist with back‑office duties, and travel up to 5% for local events.
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