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Senior Event Manager - Chicago
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-23
Listing for:
Hilton
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Event Management & Planning, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Senior Event Manager
Job Category:
Catering and Event Services
Job Schedule:
Full time
Salary: $76,000 - $78,000 based on experience and location
Equal Opportunity EmployerEOE, including disability/vets
Responsibilities- Execute complex events: Manage event documentation, facilitate seamless transitions from Sales to service, and serve as the primary client contact on property to ensure smooth execution, proactive issue resolution, and an exceptional event experience
- Own the client relationship: Build trust and rapport as the primary point of contact throughout the event lifecycle; proactively manage expectations, resolve issues, and ensure a memorable client experience
- Maximize revenue opportunities: Identify upsell opportunities and recommend enhancements to increase contract value and elevate the guest experience
- Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service
- Support leadership and decision‑making: Step in for senior leaders as needed; navigate complex challenges by analyzing situations and making informed decisions
Position Requirements
10+ Years
work experience
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