Customer Care Specialist II — Multichannel
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-27
Listing for:
Cox
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Cox is seeking a Customer Care Specialist II to assist customers across phone, email, chat, and ticketing systems. You will resolve routine issues, document inquiries, and provide guidance to users on Cox products and services.
You will work with cross-functional teams to ensure timely responses, train customers as needed, and maintain strong relationships while delivering exceptional service in a fast-paced contact center.
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