Implementation Specialist
Listed on 2026-07-27
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Office Administrator/ Coordinator
About Goose
Goose is bringing a next-gen operating system to the pet services industry. Our software helps boarding, daycare, grooming, and training businesses efficiently manage reservations, drive growth, and streamline back-office operations. From booking to back office, pet businesses are powered by Goose.
GOOSE CAREERS
Implementation Specialist
Location: Chicago, IL
Department: Customer Success
About Goose
Goose is bringing a next-gen operating system to the pet services industry. Our software helps boarding, daycare, grooming, and training businesses efficiently manage reservations, drive growth, and streamline back-office operations. From booking to back office, pet businesses are powered by Goose.
About
The Role
We are seeking a detail-oriented and customer-focused Implementation Specialist to join our team and play a critical role in onboarding and setting customers up for success. As an Implementation Specialist, you will be responsible for guiding customers through the onboarding process, ensuring they understand and adopt our solutions effectively. This role is integral to ensuring a smooth and positive customer journey from the very beginning.
You will report to the Head of Customer Operations.
Work environment
This role requires a motivated, self-starter with a pension for action. Given the close working relationship of this role with the founding team and Head of Customer Operations, our preference is for this candidate to live in the greater Chicago area. Commercial teams employ a hybrid work schedule (3 days in the office).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).