More jobs:
Service Representative (ORD
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-12
Listing for:
Fountain
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Address 10000 West O'Hare Avenue, Chicago, IL, 60666, US
Compensation $20.20/hour
Industry Travel leisure and tourism
DescriptionCLEAR is building easier, safer, and faster experiences at the airport. As a Member Experience/Service Ambassador
, you’ll deliver top notch service for CLEAR members and travelers—greeting passengers, verifying membership and identification, guiding them through the CLEAR process, and resolving issues with empathy and urgency. You’ll be part of a collaborative team recognized through team based bonuses when your location meets service and operational goals.
- Delight Members & Travelers:
Provide warm, proactive assistance in the CLEAR lanes - greeting, way finding, answering questions, and creating memorable interactions. - Verify & Escort:
Warmly welcome and verify CLEAR Members, guiding them smoothly and safely through their journey. - Resolve Issues:
Triage and resolve member concerns, loop in support teams when needed, and follow through to find a resolution. - Keep Operations Flowing:
Ensure lane readiness (signage, equipment, cleanliness), guide
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