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Fraud Intake Coordinator – Fraud & Disputes Operations
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Responsibilities
- Handle inbound customer inquiries related to fraud and disputes
- Provide support and resolutions to customer issues
- Maintain accurate records of customer interactions
- Collaborate with team members to improve processes
- Adhere to compliance and privacy policies
- High school diploma, GED or equivalent certification
- At least 2 years of customer service or call center experience
- At least 1 year of Google Suite or Microsoft Office experience
- At least 3 years of customer service or call center experience (preferred)
- At least 6 months of experience in the financial industry (preferred)
- At least 1 year of Fraud or Disputes experience (preferred)
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